Privacy Policy

Effective Date: 1 July 2025

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At REBOOZ Technology Sdn. Bhd. ("REBOOZ", "we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

 

By accessing or using our website (www.rebooz.my) or providing your personal information to us, you agree to the terms of this Privacy Policy.

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1. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Full Name

• Identity Card/Passport Number

• Email Address

• Contact Number

• Mailing Address

• Vehicle Information (Make, Model, Engine Capacity)

• Payment Information (if applicable)

• Business/Company Information (for partners, distributors, or investors)

• Feedback, enquiries, and service-related data

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2. How We Collect Your Data

Your data may be collected through:

• Our website forms (e.g. product pre-order, contact forms)

• Direct communication via email, WhatsApp, or social media

• Purchases and service appointments

• Surveys, promotions, and feedback submissions

• Events, exhibitions, and trade shows

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3. Purpose of Collecting Personal Data

We collect and use your personal data for the following purposes:

• To process your orders, bookings, or service requests

• To deliver customer service and support

• To improve our products, services, and operations

• To send updates, offers, and marketing communications (only if you opt in)

• To manage partnerships, vendor relationships, and business opportunities

• To comply with legal and regulatory obligations

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4. Disclosure of Personal Data

We may share your personal data with the following, only when necessary:

• Our authorised personnel, partners, and affiliates

• Third-party service providers (e.g. logistics, payment gateways)

• Government or regulatory authorities, as required by law

• Any party involved in legal proceedings to which REBOOZ is a party

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We will not sell or rent your personal data to any third party under any circumstances.

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5. Protection of Personal Data

We take appropriate security measures—both technical and organisational—to safeguard your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

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All data is stored on secure servers and only accessible by authorised personnel.

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REBOOZ products are not intended to replace professional engine servicing or diagnostics. Installation should only be carried out by trained operators or authorised partners. We are not liable for any damages resulting from misuse, incorrect installation, or unauthorised modification of our products.

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6. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access your personal data held by us

• Request correction or deletion of inaccurate or outdated data

• Withdraw your consent to the use of your data (where applicable)

• Opt-out from receiving marketing communications

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To exercise your rights, please contact us at info@rebooz.my.

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7. Retention of Personal Data

We will retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer needed, we will securely dispose of or anonymise your data.

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8. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. These cookies help us understand how you use the site and allow us to improve functionality and services.

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You may modify your browser settings to disable cookies, although this may affect certain features of the website.​

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9. Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience only. REBOOZ does not endorse and is not responsible for the content or practices of these external sites.

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10. Changes to This Privacy Policy

REBOOZ reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.​

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11. Contact Us

For any questions or concerns regarding these Privacy Policy or your personal data, please contact us at:

 

📧 info@rebooz.my

🌐 www.rebooz.my
📍 REBOOZ Technology Sdn. Bhd., Lot 2662, Jalan Chin, 14000 Bukit Mertajam, Penang, Malaysia